One late night, after finishing work during a business trip away from home, the streets were silent and empty. There were no convenience stores for miles around, and I was alone, starved. Finally, I spotted an old vending machine at a corner, but it only accepted coins, and I didn't have any on me. I couldn't even buy a bottle of water.

Right at that moment, a thought struck me: "What if unmanned service was closer to the heart? Would it be different?"

We began to think that technology shouldn't just be cold automation; it should make life smarter, more instantaneous, and more empathic. Thus, the idea of 3i Smart Unmanned Fields was born. From retail to entertainment, from data connection to member management, we are not just building unmanned stores; we are redefining the everyday consumption experience of the future—making it "unmanned" but with feeling.